Last Updated: December 1, 2025
At Kandessence & Co., every order is hand-poured and carefully packaged to ensure it arrives safely and beautifully. Please review our shipping policy below.
1. Processing Time All orders are processed within 3–5 business days of purchase. Orders are not processed or shipped on weekends or holidays. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a shipping confirmation email with tracking information once your order has shipped.
2. Shipping Rates & Delivery Estimates Shipping rates are calculated at checkout based on your location and order weight. Estimated delivery times after shipment:
3. Shipping Carriers We ship via USPS, UPS, or FedEx depending on your location and selected shipping method.
4. Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website.
5. Shipping Restrictions We currently ship within the United States only. We do not ship to P.O. Boxes at this time.
6. Damaged Shipments If your order arrives damaged, please refer to our Return & Refund Policy or contact us at info@kandessenceco.com within 3 business days of delivery.
7. Contact Us For shipping questions, please contact us at: info@kandessenceco.com www.kandessenceco.com