Frequently Asked Questions

1. What type of wax do you use?

Our candles are hand-poured in small batches using premium soy based wax blends selected to provide a clean, beautiful burn and exceptional fragrance experience.

2. What size candles do you offer?

We offer our signature 10 oz candles as well as select fragrances in 4 oz travel candles. Wax melts are also available for a flameless home-fragrance option.

3. How long do your candles burn?

Burn time varies depending on candle size, fragrance, environment, and proper candle care. For best performance, always trim your wick before each burn and follow the recommended burning instructions.

4. How strong are your candles?

Our fragrances are carefully formulated to create a noticeable, balanced scent without overwhelming your space. Fragrance strength may vary depending on the scent profile, room size, and airflow.

5. Why does my candle smell stronger or different when burning?

Fragrances can develop differently once the wax warms. Some notes become more prominent during the burn, allowing you to experience different layers of the fragrance.

6. Are your fragrance oils phthalate-free?

We carefully select high-quality fragrance oils and prioritize phthalate-free fragrance oils in our candle-making process.

7. How should I care for my candle?

Trim the wick to approximately 1/4 inch before each burn. Allow the wax to melt evenly across the surface, particularly during the first burn, and never burn your candle for longer than the recommended time. Please visit our Candle Care & Safety page for complete instructions.

8. Can I reuse my candle jar?

Absolutely! Once your candle has finished burning, our jars can be cleaned and repurposed for a variety of uses. Remove any remaining wax and wick components, then wash the jar thoroughly with warm, soapy water. Get creative and reuse it for small household items, décor, or storage.

9. How do I choose the right fragrance?

Each product page includes fragrance notes to help you understand the scent profile before purchasing. You can also explore our collections based on the fragrance experience you're looking for. For additional guidance, visit our blog for tips on choosing a scent that's right for you.

10. Do you offer personalized candles?

Yes! We offer personalized candles for special occasions, celebrations, gifts, events, and more. Visit our Personalized Candles collection for available options.

11. Do you offer local delivery?

Yes. Local delivery is available to eligible addresses shown during checkout. If your address qualifies, the local delivery option will appear at checkout.

12. How long will it take to receive my order?

Because our products are prepared with care, please allow time for order processing in addition to carrier transit time. Current processing and shipping information can be found in our Shipping Policy.